All the Peacock users definitely remember the Peacock error code OVP_00012. The error code is super common, but most of the time it gets fixed on its own. Sometimes, when it doesn’t, you need to do manual troubleshooting.
Fortunately, this guide will help you understand Peacock error code OVP_00012 and how you can troubleshoot it.
The troubleshooting steps for the error code are fairly simple and don’t require too much technical knowledge.
What is Peacock?
Peacock is NBC’s popular streaming service, it’s one of the top-rated streaming services in the world.
Peacock came a bit late in the world of streaming services, but it still managed to grow a great user base. Plus, the plans are cheaper compared to Netflix, Prime Video, and other streaming services.
Currently, Peacock is only available in the US. According to official data released by Comcast, Peacock had 20 million monthly active users in 2021, and 54 million sign-ups.
What is Peacock Error Code OVP_00012?
The Peacock Error code OVP_00012 is a very common error code. There are a number of reasons this error code can come up. One of the biggest reasons this error code happens is issues with Peacock’s server.
Another common problem is issues with the internet connection or issues with your internet error.
Another reason for error code OVP_00012 is problems with your hardware. It could be that whatever device you’re using to stream the content is malfunctioning.
Regardless of what the reason for error codes might be, you can fix them with simple troubleshooting steps.
Troubleshooting Steps for Peacock Error Code OVP_00012
Let’s go through all the possible solutions to troubleshoot Peacock Error Code OVP_00012:
1. Fix Your Internet Connection
As mentioned above, one of the biggest reasons for this issue to come up is issues with your internet service. If the issue is not with Peacock’s server, but with your internet service, this error code will come up.
Try connecting to the internet on some other device, if you’re not able to connect to the internet, contact your ISP. Or alternatively, you can try using an Ethernet cable to connect to the internet. If you’re able to go online, and stream content on Peacock while connected to an Ethernet cable, then contact your internet provider and complaint about WiFi service.
If nothing works, then see the next step.
2. Update Your Peacock App
Another reason for you getting the Peacock error code OVP_00012 is that you’re using an outdated app. Using an old version of the app can cause it to not work properly.
Go to the app store, and find the Peacock app. If there’s an update button available, click on it, and wait for it to finish. Updating the app can fix bugs, and minor glitches, and fix streaming problems you could be having.
3. Restart Your Device
Restarting your device works like a charm. While it’s not magic, it does feel like it. When you restart your device, you’re basically forcing it to flush all the cache data. This usually gets rid of any issues you’re facing while trying to stream Peacock.
When you restart your device, it can also fix the Peacock error code OVP_00012. If you’re using a smart TV, or a streaming device (Firestick TV, Google Chromecast), just go to settings and restart the device.
If you’re using a smartphone, or an iOS device, press and hold the power button and then tap on restart.
4. Uninstall and Reinstall App
One of the best ways to fix the Peacock error code OVP_00012 is to uninstall the app and then reinstall it.
While this may seem like a lot of work, it’s a solid way to fix any issues that were caused by your app.
Most likely, any issues that were coming up because of the app will now be fixed, and you’ll be able to stream easily.
5. Contact Peacock Customer Care
Contacting Peacock customer support is the last solution for fixing the Peacock error code OVP_00012.
If none of the above-mentioned troubleshooting steps work, then reach out to customer support. They may be able to tell you why you’re facing this issue, and what you can do to fix it.
Alternatively, you can check if other users are also facing errors with Peacock streaming service.
Go to downdetector.com. It’s a website that keeps track of all major companies, and if they’re having outage issues. In the search bar, type “Peacock” and hit enter.
If Peacock streaming service is having any issues, you’ll know about it. If there are issues, there’s nothing you can do until the service fixes the issue. Check back in after a couple of hours to see if the issue is fixed.
1. What is Peacock error code OVP_00012?
The Peacock error code OVP_00012 is an error that comes up when there’s an issue with your streaming service. Server issues often cause this issue at Peacock’s end, or when you have internet issues.
2. How can I fix Peacock error code OVP_00012?
There are multiple ways you can fix the Peacock error code OVP_00012.
- First, check if your internet service is running properly, if not talk with your ISP.
- Restart the device you’re using to stream Peacock.
- Update your Peacock app if you’re using an outdated version.
- Uninstalling and reinstalling the app can also fix the issue.
- Check for server issues on downdetector.com.
- Contact Peacock’s customer support team if nothing works.
3. Why is my Peacock not working?
Peacock streaming service could not be working for a number of reasons. First, check if you have an active subscription to the service or not. If your subscription is active, check if your device is connected to the internet.
If nothing else works, talk to the customer support team.
Conclusion – Peacock Error Code OVP_00012
Now you know what to do when you come across the error code OVP_00012 next time. It’s a fairly common error code for Peacock subscribers, and it has very easy troubleshooting steps.
Follow the steps mentioned above, and one of the steps is definitely sure to help you fix this issue.